Is free really free?

When we say that something is free we usually mean that no money changes hands. But hopefully there is an exchange of value. For instance, I hope that these tips help you and/or your business is some way.

Salesmen often use the phrase “what have you got to lose?” when they try to book some of our time for a chat or a software demo. Well, actually, I will be losing time and for any business owner time is a precious commodity. (Thanks for taking the time to ready this, by the way).

Or perhaps we exchange our contact information for a free webinar. Yes, we too see interest in our free webinars as a legitimate business reason to think you might be interested in the paid advice that we provide as well as further webinars. It’s why we always include an Unsubscribe button in our newsletters in case you really aren’t interested.

There’s also the opportunity cost of watching a webinar when you could be spending time earning money elsewhere, so I need to be pretty certain that those webinars will prove to be a good investment of your time once you’ve signed up. It’s also why we make a donation of 1 day’s education to a Kenyan girl as a thank you to those of you who turn up.

So, next time you offer something “free” as part of your marketing, make sure that there is some value being exchanged.

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