You’ve spent a great deal of time and energy in recruiting your perfect (you hope) employee but it will still take a while before they’re ‘up to speed’. Well, there are a few things that you can do to get them there faster.
1.Onboarding. We use an onboarding checklist to make sure that new starters are welcomed on the first day with things like:
- Contract
- Confidentiality and ethics agreements
- Laptop and accessories
- Licences and log in details for all software
If you’d like a copy of our full list just reply to this email
2.Training. A lot of the software that we use, such as Xero and XeroTax, comes with training and certification so we have a list and links of what we need our new starter to complete in their first week/month
3.Procedures manual. It’s a bit of a glorified word for our shared folder of procedures and checklists but everything is in one place to explain what and how we do things. Even qualified accountants from another firm don’t do things exactly the same way.
4.Client information. Every client is different so we keep a few notes on each business so that a new client manager knows the basics. We update this each year as we complete the year end.
Next week I’ll talk through how to handle toxic team members