What personal data do we collect?
The personal data we collect differs depending on whether you are a client or a business contact.
Why do we collect your personal data?
The reason why we collect your personal data differs depending on whether you are a client or a business contact.
We collect personal data to comply with our legal obligations e.g. providing information to regulators, law enforcement, HMRC, Companies House and other statutory bodies
We collect personal data when you want to enter a contract with Minerva Accountants Bristol and Somerset Ltd either for speaking, coaching, writing, accountancy services or joining one of our courses.
As members of ICAEW we are expected to treat all client information confidentially in line with out professional ethics.
We collect data if you have expressed an interest in our services by providing your business email address. We collect data to provide access to our online training, our weekly Top Tips email, and reminders of webinars and events that you may be interested in joining. We may process your personal data for marketing purposes where we are legally permitted to do so. You can opt out of receiving marketing emails at any time by pressing the Unsubscribe button on any of our emails or by contacting us using the form on the website
We process personal data where you have given consent for us to do so.
How do we protect your personal data?
We have implemented stringent information security and personal data protection policies. Employees and subcontractors who come into contact with your personal data are obliged to adhere to our policies and our employees are trained in security and privacy best practice.
We apply appropriate technical and organisational measures in order to protect data and computing devices from accidental/malicious activities or theft. Where appropriate, we encrypt our data and devices. Confidential information is securely destroyed when no longer required.
Data protection laws give you a number of rights with respect to how organisations process your personal data.
Right to be Informed
You have the right to be informed of the use that your personal data will be put to, along with details of the Data Controller and your rights.
Where you provide your personal data directly to us these details will be made available at the time your data is obtained.
We do not provide your data to third parties.
Right to Access
You have the right to access and obtain a copy of your personal data held and processed by us on request.
You exercise this right through the submission of a written Subject Access Request by:
Use the contact form on our website
Data Protection Officer, Minerva Accountants Bristol and Somerset Limited
Henleaze House Business Centre, 13 Harbury Road, Bristol BS9 4PN
Right to Rectification
You have the right to request us to correct inaccurate or incomplete personal data.
Right to Erasure (to be Forgotten)
You have the right to request us to erase your personal data from our systems and records. This is not an absolute right however, and does not normally apply to purposes covered by Legal Obligation or which is necessary for the performance of a Contract.
Right to Restrict Processing
You have the right to request us to stop or restrict the processing of your personal data. This could be for example, if your personal data is no longer necessary for purpose of processing.
Right to data portability
You have the right to request a copy, in a portable format, of the personal data which you have provided directly to us and which is automatically processed.
Right to object
You have the right to object to the processing of your personal data, where we rely upon Legitimate Interest as the lawful basis for processing.
If you are unhappy with how your personal data is processed by us, you have the right to complain to our Data Protection Officer. If you remain unhappy, following our response to your complaint, you have the right to lodge a further compliant with our Supervisory Authority, The Information Commissioners Office (ICO).
The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Cheshire, SK9 5AF. You can also contact them by telephone on +44 (0)1625 545 745 or via their website at www.ico.org.uk.
Data protection officer
The data protection officer ensures our compliance with data protection laws.
Minerva Accountants Bristol and Somerset Limited (formerly Hudson Business Advice Limited) is registered with the Information Commissioner’s Office (ICO) as a data controller for the processing of personal data (ZA736612)
Use the contact form on our website
Minerva Accountants Bristol and Somerset Limited, Henleaze House Business Centre, 13 Harbury Road, Bristol BS9 4PN